Sarcastic Social Media

Most of the people on social media are Millennials because they are connected and tech-savvy. A "Millennial" is a person that was born in the 21st century, between the 1980's to the late 1990's/2000. This includes myself, and probably most of the people that are reading this post. Being a Millennial means that you are part of a the first generation to be grow up with technology. Other characteristics besides connected and tech-savvy are multi-tasker, confident, transparent and most of all sarcastic. All of these combined are shown a great deal through the social media accounts of the people that fall in this category. Sarcasm and humor are so present within everyday conversation in person and on social media. Brands have taken this into account and started to use the everyday conversation of their consumers, themselves. Their use of this, and relating to the consumer, turns heads and opens eyes to bring awareness to the companies. If a company can relate to the way we feel and talk to each other everyday, the better their message will get across to us.

My favorite thing to see on social media would have to be when companies tweet either back to consumers, or to another company. Twitter users, me included, thrive off of establishment responses, especially when there super sassy. Once again fast food restaurants are a fore runner in this kind of social media. The top two I see the most are Taco Bell and Wendy's, but occasionally you see Wal Mart throw out a couple responses here and there. Wendy's is the biggest establishment to feed into tweets about competition while Taco Bell kind of only really responds to consumer tweets directed towards them. The witty and quick responses, where companies use modern day slang and catch phrases while on the low still in a way promoting their brand, always seem to keep me entertained for hours on end.

Other companies that use humor and sarcasm whether with responding or just posting their own stuff are Charmin, Old Spice, JetBlue, DiGiorno, and AMC Movie Theaters. Companies and even sports teams. When it comes to social media do not care about their image, they care more about entertainment, which is important in todays marketing society. A lot of the time what interests me, or
even an average person, isn't "what's going to give me the most information," but it is "what's going to interest me the most." Humor catches attention, humor is interesting, humor sells.

Picture Credit (Twitter & Instagram)

Fast Food, Fast Marketing

Technology today is important, whether you want to admit it or not, it is important and it is growing. If you're anything like me you're guilty of having a slight addiction to your phone, I blame social media. Something along the lines of FOMO (Fear Of Missing Out, for those of you who don't know), where you might feel like, if you put your phone down, even for the slightest of seconds, you will miss every important thing to ever go on in the lives of the people you choose to follow. The constant checking, the scrolling, the refreshing, all the follows, the likes, the favorites, retweets, the tagging; just the consistent need to know what is going on in other people's lives has become a part of our everyday routines and companies have caught on, fast food companies especially. I focus mostly on Taco Bell because, let's face it, who doesn't love tacos, but there are also other companies that deserve mentioning.

One of the most involved fast food chains on social media is Taco Bell. They are a company that seem to always catch peoples attention, including my own. On Twitter, Taco Bell is always having competitions and trying to get consumers involved with decision making. They team up with different organizations, such as the MLB, for contests which also promote consumer involvement, most contests being about games in real time. With the MLB, Taco Bell has created the "Steal a Base, Steal a Taco" promotion, where if a player in the World Series steals a base, everyone tuning in to the game and waiting to see if a player does steal a base will be offered a taco deal at certain times on certain days.  The more consumer involvement they have, the more "shares" they get, which turns into Word of Mouth Marketing. Taco Bell uses their social media to strategically promote new products as well. Taco Bell uses Instagram to showcase their menu items, with clever, witty and "punny" captions that catch followers attention.

Instagram is a good outlet for free marketing when it comes to fast food restaurants because so often you see the "basic white girl" post their Starbucks coffee, and the "post what you eat" pictures, which I have to admit I'm guilty of myself. If you like to travel, or have some friends and family on the west coast, you're probably aware of some people that also post their food, especially when it comes to a fast food chain restaurant called In-N-Out Burger. Which, when my sister went to California she not only instagram'd it, but she also, tweeted, posted on Facebook and snap chatted it. All that exposure from just one customer doesn't hurt, and it made me want to travel to the west just to try a burger for myself.

Picture Credit to: Taco Bell: Twitter & Instagram,  My sister: Instagram (shout out to you Jes)